Touch ‘n Go Group, via the Touch ‘n Go eWallet, has entered into a strategic partnership with Visa, the world’s leader in digital payments.

Touch 'n Go eWallet will join Visa's Fintech Fast Track Programme, allowing it direct access to Visa's global network of partners and affiliates. The programme is part of Visa's global strategy to open its network and support a diverse set of players who are creating new commerce experiences for increasingly savvy online users. The collaboration will also include the creation of a Visa prepaid card solution that will be linked to the Touch 'n Go eWallet. Touch 'n Go eWallet users can expect to have access to this solution in 2022.

“In today’s environment, strong partnerships and delivering clear value propositions to customers and users is the only way forward. This strategic collaboration between Touch ‘n Go and Visa will take the work between our companies to the next stage. Both brands are customer focussed, and with Visa, we expect to continue to strongly deliver a variety of value- added services to our eWallet users,” said Effendy Shahul Hamid, Group CEO, Touch ‘n Go Group.

According to the Visa Consumer Payment Attitudes study, both contactless cards (92 per cent) and digital wallets (81 per cent) are widely used in Malaysia. Data shows that 77 per cent currently use both. With the upcoming Touch ‘n Go Visa prepaid card, Malaysians can enjoy the best of both worlds. The card complements Touch ‘n Go eWallet’s existing network of QR merchants in Malaysia with Visa’s broad network of more than one 70 million merchant locations globally.  

Ng Kong Boon, Visa Country Manager for Malaysia said, “As the COVID-19 pandemic is expected to accelerate the transition of our country towards a fully cashless society by 2025, we are pleased to partner Touch ‘n Go to enable more consumers to adopt digital payments through the issuance of a Visa card. Through this partnership, we also look forward to jointly launching a varied set of financial service offerings with Touch ‘n Go for the unbanked and underserved segments in Malaysia, leveraging the global accessibility of Visa’s network partners.”

Touch 'n Go Visa Prepaid aims to improve the payment experience for existing Touch 'n Go eWallet customers. The Touch 'n Go-Visa Prepaid Card will provide additional cash-out options for Touch 'n Go eWallet users by enabling last-mile withdrawals at Visa-enabled ATMs both domestically and globally.