Veeam Software, the leader in backup, recovery, and data management solutions that deliver Modern Data Protection, announced that Lembaga Lebuhraya Malaysia (LLM), the government agency in charge of the design, construction, operation, maintenance, and toll collection for highways and expressways spanning 1,820 kilometres across Malaysia, has chosen Veeam Availability Suite and Aegis to modernise their data protection. Veeam and Aegis help LLM meet recovery objectives in the business continuity standards required by the Malaysian government, and they extend backups to a secure private cloud to increase ransomware protection. Veeam and Aegis also support compliance with the ISO/IEC 27001 Information Security Management System (ISMS) standard and reduce annual IT costs by 50%.
“Our goal is to improve the country’s highways,” said Gs. Ts. Mohd Sukri bin Shuib, Assistant Director of Technology at LLM. “Veeam and Aegis protect the IT applications that support highway management and maintenance, so travel can be safer, faster and easier.”
Millions of people travel on Malaysia’s highways, so LLM assesses every kilometre to improve safety, reduce traffic congestion and integrate automation. Several IT applications assist in this process, including an expressway performance indicator system, highway construction monitoring, and toll-road evaluation system. Protecting these applications is critical to highway management, maintenance, and customer service, so the IT division searched for an alternative when data protection became more of a challenge than an asset. “Our backup solution was becoming outdated,” Gs. Ts. Mohd Sukri bin Shuib said. “There were times when backup was slow and recovery was unreliable, making it more difficult to meet recovery objectives in the government’s business continuity policy.”
LLM contacted Infinity Consulting Technology (ICT), a Platinum Veeam Cloud & Service Provider partner (VCSP) in Malaysia, to strengthen its backup and disaster recovery (DR) strategy. ICT is well-known for its Aegis cloud backup and disaster recovery service, which manages and monitors customers' daily backup and recovery at a fixed price. Aegis also offers complimentary and unlimited DR resources, including dedicated drill personnel who assist customers when performing drills, so they complete successfully. Aegis obtained Disaster Recovery Certified Expert (DRCE) certification in 2012, giving it more than a decade of cloud backup and DR expertise. “Aegis is well respected among government agencies, and ICT is well known for matching organisations with the technology that best meets their needs, so that’s how we learned about Veeam,” Gs. Ts. Mohd Sukri bin Shuib said. We quickly realised that Veeam and Aegis offer the most comprehensive backup and DR solution.”
Veeam backs up and replicates 10 TB to Aegis from more than 20 physical and virtual machines (VMs) on-premises and off-premises. LLM and Aegis are linked by Veeam Cloud Connect, allowing the agency to extend data protection to the cloud without incurring the cost and complexity of managing a second infrastructure. Backups and replicas are encrypted and secure, which improves ransomware defence.
Mr. Sukri bin Shuib said Veeam offers several features that legacy backup did not offer such as reliable backup and high-speed recovery to meet recovery objectives more easily. Additional features in Veeam ONE™ include monitoring and reporting for resolving issues proactively and Veeam DataLabs™ for verifying the recoverability of backups and replicas. Veeam scalability is another key feature because LLM’s data grows quickly due to a CCTV video that monitors traffic. “Veeam is also hardware, software and storage neutral,” Mr. Sukri bin Shuib said. “Veeam backs up any workload on any hardware to any storage, so we don’t have to invest in new resources. And Veeam is more affordable than our previous solution, which reduces our annual IT costs by 50%.”
Aegis helps LLM save money too. LLM opted for an affordable operating expenditure for DR as a Service (DRaaS) from Aegis instead of a costly capital expenditure to build and maintain a separate DR structure. In addition, ICT is ISMS-certified, enabling LLM to attain ISO/IEC 27001 compliance. “Veeam and Aegis make data protection easy and efficient,” said Mr. Sukri bin Shuib.