2021 Press Releases

November 24, 2021

Malaysia's Prime Minister Announces the Opening of Huawei's Customer Solution Innovation Centre

The newly renovated and upgraded Huawei Customer Solution Innovation Center (CSIC) was officially opened by Prime Minister Dato' Sri Ismail Sabri Bin Yaakob to mark the global ICT giant's 20th anniversary in Malaysia

The cutting-edge technology and solutions on display at Huawei Technologies (Malaysia) Sdn Bhd's (Huawei Malaysia) CSIC will also help the country become the ASEAN Digital Hub.

Huawei's CSIC was created as an Information and Communications Technology (ICT) Hub and Centre of Excellence to propel the industry's open ecosystem and accelerate Malaysia's digital economy transformation.

The CSIC, located in Integra Tower at the heart of Kuala Lumpur, aggregates the company's over 120 reference applications and services globally.

Huawei's customers and partners are able to leverage this innovative platform to design and test technology solutions, verify new business models, and nurture innovation applications and services to both the public and private sectors.

Present during the ceremony was Chief Executive Officer of Huawei Malaysia, Mr Michael Yuan.

Delivering the keynote address during the launch, Dato' Sri Ismail Sabri said the CSIC is a testament to Huawei Malaysia's commitment to the nation's digital transformation.

"Thank you Huawei for accelerating digital transformation and strengthening the development of Malaysia's innovative platforms since 20 years ago. For that, I would like to wish Huawei a Happy 20th Anniversary! We will always appreciate and value your contribution towards the nation's digital talent development

"I was informed that most of Huawei Malaysia's employees are local. Talents are a crucial part in accelerating digital transformation for the nation," he said.

The Prime Minister added that he believes that Malaysia has the capacity and capability to achieve 100% digital inclusivity, especially among the vulnerable communities.

"I am proud to say, in embracing the concept of Keluarga Malaysia, Huawei has taken an important role in helping the Government address this matter. I hope more corporations will come forward to follow in your footsteps," he said.

Meanwhile, CEO of Huawei Malaysia, Mr Yuan, said that through the CSIC, they would continue to bring global experiences to serve the needs of the ICT industry in Malaysia and assist local stakeholders in succeeding in their businesses.

"This centre will act as a catalyst to accelerate Malaysia's digital transformation and to capitalise on the potential of advanced technologies and assist in driving investments in the digital economy for the nation at the same time," added Mr Yuan.

He further pointed out, "It is our belief that a better-connected Malaysia will have a prosperous future. We are currently in a period where ubiquitous connectivity is no longer a luxury, but a vital requirement for a country to achieve fully developed status. Therefore, we look forward to growing together with Malaysia, to playing an integral part in the nation's technology-based economy and to building a better future for all Malaysians,

Among the business-to-business solutions available and showcased at the CSIC were Huawei's 5G solutions for Smart Cities and autonomous vehicles, as well as Huawei's Smart Education system, which includes hybrid learning, which increases participation and engagement between students and teachers by allowing some students to attend class in-person while others join virtually.

Cloud Computing was another highlight – where Huawei is working with Telekom Malaysia Bhd (TM) on their Alpha Edge, the only Malaysian-owned Cloud and AI infrastructure and services to enterprises and government institutions that ensures data sovereignty.

Also showcased were Agro-tech systems with Artificial Intelligence technology that could save time, monitor quality, as well as predict yield and output. This included the production of premium caviar in Malaysia using this technology

The CSIC also displayed network infrastructure devices that utilise the latest technological advances in 5G and telecommunications and Huawei's RuralStar, which overcomes the technical challenges of connecting remote areas, bringing connectivity to hard-to-reach communities.