2021 Press Releases

April 22, 2021

DigiCert Announces DigiCert Automation Manager, a Containerised Enterprise Solution for On-Premises, High-Volume TLS Certificate Automation

DigiCert, Inc., the world’s leading provider of SSL/TLS, IoT and other PKI solutions, announced DigiCert Automation Manager, a containerised enterprise solution for on-premises, high-volume TLS certificate automation. Automation Manager is another addition to DigiCert’s industry-leading platform, built on a modern, cloud-native architecture that allows for flexibility and secure automation behind the enterprise network firewall.

Automation Manager paves the way for secure, complete certificate management behind the firewall and on-premises to complement DigiCert’s current cloud offerings. DigiCert will offer continuous innovation of Automation Manager features in 2021 to provide its customers with solutions enabling crypto-agility while reducing brand-damaging downtime and certificate management costs.
“Lifetimes for public certificates are decreasing at the same time that organisations are deploying rapidly growing volumes of digital certificates, making automation a necessity,” said DigiCert CEO John Merrill. “Automation Manager is designed to meet our customers’ need to become more efficient and effective in managing their certificates at scale. The architecture provides secure certificate automation on-premises — for any distributed environment.”  

Automation Manager utilises DigiCert’s modern cloud-native architecture and deployment strategies to allow customers to make use of existing cloud infrastructure for a new era of on-premises deployment. It also:

  • Provides a lightning-fast, standards-based deployment mechanism.

  • Simplifies certificate administration through a single pane of glass for both public and private certificates.

  • Reduces network complexity, requiring only a single, secure API connection on port 443 back to DigiCert, for all your servers.

  • Currently supports popular load balancers (i.e., F5, AWS, A10), with support for popular web servers such as Apache, Nginx and IIS coming soon. 

Certificate automation is becoming increasingly important. Organisations in APAC continue to suffer service downtime from expired or misconfigured certificates. Changing industry standards and reduced certificate validity are requiring more frequent certificate management activity. According to a 2021 State of PKI Automation survey, in the past six months, 34% of organisations in APAC have experienced more than five instances of site downtime due to certificate expiration, the highest compared to the US (26%), EMEA (15%) and LATAM (0%). Survey participants stated that challenges managing digital certificates lead to compliance issues (52%), security issues (54%) and cost issues (56%). Organisations require tighter security controls on all infrastructure and applications.

“Automation Manager deploys in a customer’s environment quickly with our innovative use of cloud-native architecture, making provisioning certificates in your network fast, while our single secure connection can meet the most stringent security requirements,” said DigiCert Senior VP of Product Brian Trzupek. “With this release, we are focusing on load balancers and network appliances, and soon will be expanding capabilities to support web servers, including the ones placed behind firewalls.”
Future features will greatly expand lifecycle notifications to tightly integrate with a customer's ITSM environments. Automation Manager users will have access to more powerful cloud and on-premises discovery capabilities, and richer management of certificates, extending automation into additional server and cloud environments with third-party CA imports and operations.

The new service is fully compatible with the CertCentral Automation Wizard, an intelligent tool that guides administrators to select and configure the right automation solutions for their specific use cases.