In an effort to expedite workloads and processes within their business, some organisations are eager to use new solutions to add to their IT environment. This is despite them considering the pre-requisites of having such solutions or their implications to the company altogether.
Let’s take Office 365, for example. Since Microsoft is known as a leader in this area, organisations tend to utilise the suite without a second thought. However, like any other technology, businesses may face challenges in using Office 365.
Explaining such problems for businesses, Geeman Yip, CEO, BitTitan, shared his thoughts in an interview with DSA. According to Geeman, “When organisations move from their on-premises environment to Office 365, they tend to think that it's the same thing but in the cloud”.
He added that organisations fail to think about the subtle differences when the exact piece of software is in the cloud. For example, the decentralisation of Office 365 may be confusing for organisations that are used to on-prem solutions, since they are now operating through multiple portals in the cloud.
Thus, organisations may not also realise the increased attack vectors they will face in this setup. Geeman added that previously, the software could have been hidden on-prem behind a firewall or VPN, but now companies are exposing more and more data to the Internet.
Considering this issue, Geeman said that it is important for businesses to ensure that their assets and data are proactively and efficiently managed. He mentioned that doing so improves employee productivity, security and information management.
Geeman added that in doing this, companies would need modernised solutions like automation, way beyond their legacy capabilities. “When you deal with legacy infrastructure, generally the software isn't patched for a very long time or not upgraded to newer versions that are available. What hackers end up doing is exploiting what is called a zero-day exploit”, he explained.
In addition, many organisations are finding more need for workflow capabilities, so that users do not have to deal with all these different pieces of software to perform an activity. Legacy infrastructure limits this ability because it is generally built on old protocols and lacks the APIs to realise modernisation.
Thus, Geeman believes that there is now a greater need for automation to successfully deliver modernised solutions to organisations and boost productivity. According to him, the thing about automation is that it is not only faster but it tremendously reduces the number of errors.
“Automation also helps provide insights so that you can make more data-driven decisions. Automation allows you to gather data and then potentially visualise it through some other means so that we can make more effective decisions”, he added.
Delivering these capabilities to organisations, Geeman said that Voleer provides a concept of templates that automate an organisation’s end-to-end standard operating procedures across systems. According to Geeman, this creates uniformity and repeatability of IT tasks.
Voleer also offers the ability to execute these end-to-end processes through a form-based mechanism. Geeman explained that you can describe a singular form and Voleer will take that form and drive the data inputted across multiple systems simultaneously. This is so that the employee or the IT personnel do not actually have to go through these multiple systems, increasing efficiency and improving access control.
Realising such benefits, however, for Geeman, should not take long; that is why Voleer enables businesses to have a Day 1 ROI (Return of Investment). According to him, organisations may take six months or possibly up to a year to deploy another platform because it requires configuration.
With Voleer’s out-of-the-box automation, organisations are able to immediately derive value the second they buy the solution. “No configuration necessary. No coding skills necessary, just buy it and start launching”.