Citing that the length of time and reliability of the process does not meet their high standards for customer experience, SalesForce will remove their Data Recovery service, effective from July 31, 2020. After which, companies will be unable to recover their data at a specific point in time should they need it.
For many industries, the backing up of Salesforce is of paramount importance to protect organisations from catastrophic incidents that may damage or eradicate their data completely. Some may think that with the use of such cloud services, their data is always safe and available no matter what.
This notion, however, is wrong, since many unexpected situations could occur and many of these services employ a “shared responsibility” model with regards to the data of customers that is stored in its cloud. Cloud services can and do lose data and with Salesforce removing their own recovery options, it is now imperative to look at third-party backup tools to ensure business continuity.
With this, DSA has compiled some of the best third-party Salesforce backup tools for you to seriously consider. These may not be the common names you hear when you look for backup products, but each of these has specific functionalities that can protect your Salesforce data.
Reflection Enterprise - Reflection Enterprise is a next-generation Salesforce data backup and recovery solution that lets you execute on-premises or cloud backup, replication, restoration and integration of Salesforce data all in one platform. It features backup and recovery, BI integration, replicate to MySQL or SQLServer, SalesForce data migration and sandbox seeding.
CopyStorm – This features incremental backup of Salesforce data & metadata to your own relational database. With its archival solution, you can save deleted records indefinitely, restoring if needed using CopyStorm/Restore and it has no storage limits. CopyStorm reads your Salesforce metadata, looks at your database, queries Salesforce, writes records and continues to the next table until all available tables have been copied.
Druva – Druva offers complete Salesforce data protection and backup. With Druva, you can quickly set up automated cloud-to-cloud backups to prevent any accidental or malicious data loss. You can also restore or use data on demand for data recovery and manage Salesforce backup and restore activities directly through Salesforce or use inSync’s centralised dashboard.
ForceAmp – With its DBAmp, you can build reports with real-time or mirrored Salesforce data and integrate local applications with Salesforce.com. This also features the use of DBAmp to make a complete backup of your Salesforce.com data with one command and keep the backup in sync with DBAmp's incremental refresh. It not only backs up your data but allows you to write bi-directional integration with local SQL applications.
OwnBackup – OwnBackup claims to be the fastest all-inclusive Salesforce backup in the industry. They offer protection for all your data and metadata, including custom objects and relationships, standard objects, chatter feeds, knowledge articles, person accounts, orphaned records and attachments and files. OwnBackup also offers defence for any data loss scenario with automated backups, enterprise-ready protection and independent backup accessibility. They operate as a standalone service, so you can access your backups even when Salesforce is down.