MMC-Ramco Partnership Marks Important Digital Transformation Milestone for Ports in Malaysia

“Technology keeps us ahead”, said Dato’ Sri Che Khalib Mohamad Noh, Group Managing Director of MMC Corporation Berhad, as he opened the signing of the Memorandum of Agreement event held virtually between MMC and Ramco Systems. The signing formalises MMC’s partnership with the global software solutions leader, who will help MMC modernise its Enterprise Resource Planning (ERP) systems and embark on a major digital transformation of five Malaysian ports.

In his speech, Dato’ Sri Che Khalib said MMC’s port business is one of the largest contributors to their portfolio. That is why this partnership with Ramco provides a modernised platform to meet the sophisticated and ever-increasing expectations of customers and the port industry, transforming MMC to be resilient and more digitally prepared.

“We take a very positive view of this ERP digital transformation with the implementation of a common and integrated system”, he added. Having a centralised ERP system will also drive standardisation of processes across MMC’s ports and enhance the ease of doing business for customers and suppliers, providing faster and more accurate information sharing, according to Dato’ Sri Che Khalib.

The ports in question include Pelabuhan Tanjung Pelepas Sdn Bhd (PTP), Johor Port Berhad, Northport (Malaysia) Bhd, Penang Port Sdn Bhd and Tanjung Bruas Port Sdn Bhd. The group-wide transformation was awarded based on a prior successful implementation of Ramco’s integrated ERP system at one of Malaysia’s most advanced container terminal - PTP.

For this implementation at PTP, about 90% of the system has achieved Go-Live in phases over the past ten months. Meanwhile, the enhanced rollout will digitalise processes, while providing real-time business information. MMC will now be able to consolidate various business support functions, including finance, human resource, enterprise asset management, supply chain management and logistics management across ports into a single integrated ERP system – all accessible on an integrated dashboard.

More than that, this partnership also signifies a new step for Malaysia’s port industry. For P.R Venketrama Raja, Chairman of Ramco Systems Limited, “The implementation of Ramco’s systems will optimise operational efficiency at MMC Group, thereby translating into faster turnarounds at Malaysian ports and impacting Malaysian trade”.

In addition, Virender Aggarwal, Chief Executive Officer of Ramco Systems Limited, believes that this is not just an ERP implementation but driving a digital transformation. For him, this will enable unprecedented efficiencies and operational efficiencies and help Malaysia become a lot more competitive.

Over 8,000 MMC employees across the ports will be plugged into the platform on their computers or mobile devices, which now eliminates duplication errors and other bottlenecks, allowing efficient business processes and enhanced data visibility.

The system will also include smart features such as Artificial Intelligence and Machine Learning (AI/ML), which will provide employees with greater insight as well as predictive alerts and chatbots, which can reduce human error and save time. This will lay the foundation for MMC’s broader strategy to enhance business experience to both customers and suppliers.

“This kind of vision of combining everything into one is a very bold vision. This keeps the MMC group on the forefront and also shows the path to other Malaysian enterprises as to what is possible”, Virender concluded.

MMC is hoping that the technological transformation programme will propel Malaysia to the forefront of global best-in-class ports – which plays a crucial role in mitigating supply chain challenges, including recent disruptions due to COVID-19.

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