In these unprecedented times, some companies are in the very early stages of their cloud migration journey, while others had already started it prior to the pandemic and are now optimising their operations. Whichever is it, organisations are finding that they need to be agile in their digital transformation to fully adapt to the changes we are experiencing right now. But what does this “agility” really mean and what should organisations do to obtain it?
There are three critical areas which companies should focus on to achieve this agility, said David Henshall, President and Chief Executive Officer of Citrix, at the Citrix Cloud Summit 2020. These three areas are:
Accelerating digital transformation through cloud migration.
Addressing new demands and challenges for remote work.
Meeting increasing security requirements.
Also, organisations should keep in mind that agility provides a key competitive advantage in supporting and meeting the demands of customers. To best serve their customers, they must also foster a culture of agility in the workplace, which is no longer as clear-cut as before.
“Citrix has long believed that work is not a place. Work is a measurement of the output of an accomplishment, not a desk and a chair or a time on a clock. Businesses are now looking for better solutions to consistently support all forms of work – in the office, remote, hybrid and mobile. Across this summit, you’ll hear how we’re helping you address this new reality”, added David.
David then talked about the need for cloud adoption in order to enable greater agility and innovation. He said, “It’s hard to understate the value of the cloud in a business climate that is constantly facing unpredictable disruptions. Whether for ensuring business continuity, scaling up to provide reliable application access or greater security in an increasingly distributed IT environment, it’s likely that many people have already benefited from the cloud”.
During the event, Citrix announced its different collaborations with different providers, including Microsoft Azure, SAP Cloud Platform, Google Cloud, Amazon Web Services and VMware Horizon, to help clients in their cloud journey.
As organisations everywhere are looking to accelerate their digital transformation and infuse more agility into everything they do, Citrix has responded to these needs by expanding its strategic partnerships in order to reduce the complexity of the process and make their migration easier. The goal of the company is to help customers to “accelerate to the cloud, modernise their applications, infrastructure and deliver a consistent and secure work experience so employees can do their very best work, whatever and whenever work needs to get done”.
Once they have migrated, organisations need to automate and optimise their operations through the cloud and both can mean many things. According to Mathew Varghese, Director, Product Analytics, Citrix, automation increases both the amount of time organisations spend on value-generating projects and reduces the potential for human error in complex and manual tasks.
When it comes to optimisation, Mathew believes that there are a lot of different things that companies can optimise for. Over the past 6 to 8 months, he and his team at Citrix have seen companies focus on two major areas. First, the rapid shift to the cloud, which allows businesses to optimise cost by scaling their cloud solutions. Second is the shift from in-office to remote work, which “complicates things a bit”.
Mathew explained further. “In some cases, the shift to the cloud and remote work are both connected. The combination of hosting infrastructures with new employees, locations and work styles can result in an unpredictable environment. You don’t own or control the machines; you don’t control the network and even the devices they are on. You don’t know the experience your employees are having with the technologies you’re providing. Citrix has the tools you need to see the bigger picture”.
These situations require steps to be taken to ensure good user experience and security within a company. Since the majority of employees now working remotely, Mathew believes that enabling visibility into the users’ experience in order to proactively ensure their productivity is critical. In that sense, “Citrix Analytics for Performance uses advanced machine-learning to spot patterns in your infrastructure that are likely to impact end-user experience and alerts you when an anomaly is detected”, he said.
In terms of security, Mathew added that “Citrix Analytics for Security is a closed-loop, autonomous service that delivers a continuous risk assessment. Through its proactive granular policy controls, you can set the thresholds you’re comfortable with and Citrix Analytics enforces them”.
From migration to optimisation, companies need to be agile in enabling their workforce to be more productive and their businesses to thrive amidst the pandemic. Citrix will also discuss new demands for remote work and increasing security needs in separate summits later this month.