Digital Transformations With Open-Source at the Centre

“2021 is a year of transformation,” stated Eric Quah, the Country Manager of Red Hat Malaysia. Fresh off their Red Hat Forum Asia Pacific 2021, the company hosted a briefing for Malaysian media titled ‘Digital Transformation in the New World,’ to announce the winners of their Red Hat APAC Innovation Awards 2021.

With the theme of this year’s forum is ‘Open your Perspective,’ Red Hat is putting itself in the position to advocate for and educate businesses regarding enterprise open-source software. The Red Hat APAC Innovation Awards recognises the innovative use of Red Hat solutions by its customers. This year, the award was given to 24 winners across the Asia Pacific Region. Broken down into five categories, namely automation, cloud-native development, digital transformation, hybrid cloud infrastructure and resilience, Malaysia had two winners. This year, Malaysia’s winners were large and prominent organisations within the country. 
 

Bursa Malaysia, Malaysia’s stock exchange, won for the categories of digital transformation and hybrid cloud infrastructure. 

Ashish Jaywant Rege, the Director of Group Technology for Bursa Malaysia Berhad, joined the session to share the organisation’s efforts in using Red Hat open-source solutions to undergo their digital transformations. 

The stock exchange’s use of enterprise open-source was reflected with the development of ‘Bursa Anywhere,’ which began as a single platform for investors to view their account balances and has grown to include other handy features. Another one of Bursa Malaysia’s developments using open-source is their ‘Corporate Announcement Gateway,’ an API that cuts out the need for customers to go through information vendors in order to access corporate announcements in real-time. Ashish further elaborated that the application and the API were integrated into their back-end system based on open-source technology such as Red Hat OpenShift, Red Hat Fuse and Red Hat AMQ.

For the categories of automation and digital transformation, Tenaga Nasional Berhad (TNB) became a second-time Red Hat award winner. As Malaysia’s leading electricity distributor, TNB was faced with changing market needs and the necessity for improved cost control. Employing the help of Red Hat Consulting, TNB was able to plan and design a flexible cloud-driven platform with the necessary security requirements. The electric utility company also deployed Red Had Ansible Automation Platform to manage their cloud infrastructure. 

Digital Transformations in the Local Malaysian Contest

The media briefing also touched on the overall current state of digital transformation in Malaysian businesses regarding the use of enterprise open-source. During these times where digital transformation is crucial for the survival of businesses of all sizes, Eric comments, “It’s imminent that organisations are going through the digital transformation journey. We can see for companies that haven’t done so, where they are now.”

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“Overall, for the Malaysian perspective, I think for the enterprises, we have a lot of providers like us which will continue to educate them in terms of different technologies that’s available to them.” He emphasised the need for SMEs to gain some form of assistance and education to undergo successful digital transformations as a large chunk of Malaysia’s GDP is generated by SMEs. 

When discussing digital transformation and agility using open-source, Ashish and Eric concluded that the process of digital transformation must include the whole organisation and is not limited to particular departments. Ashish states, “I think agility has to be organisation wide. When I say it needs to be organisation wide, it means everybody needs to adopt or adapt to being agile.”

In his introductory presentation, Eric underlined the need to transform more than just technology, explaining the concepts of open architecture, open processes, and open culture. The latter two of which seem to be a struggle for Malaysian businesses still. 

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