COVID-19 has reshaped the world as we know it. Everyone has had to change their lifestyle as part of a collaborative effort to keep the virus from spreading. Over the past few months, businesses have had to deal with the new reality of having their employees work remotely. But while some countries around the world have eased restrictions, remote working would seem to most likely be the method of working for some time to come.
With remote work comes a growing reliance on online collaboration and SaaS tools that allow staff to be productive no matter where they may be. Office 365, for instance, which was created with remote and mobile workers in mind, has definitely seen a surge in the number of users during the pandemic period.
The problem is that many are still not aware that they have to back up their own SaaS and O365 data. SLAs from cloud providers like Microsoft do not protect customers against this, or provide minimal protection. For instance, if your data is accidentally (or maliciously) deleted, once you move past the configured retention policy, your data will be lost forever.
Even worse, if there’s an outage of online services (which does happen), your cloud provider may not be liable for any disruption or loss that you may suffer as a result. Microsoft even recommends the following in its user agreement, “In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.”
With that said, businesses need to ensure their remote working employees not only have sufficient and secure access to their workloads, they also need to ensure there is reliable backup available. Making things more challenging is the fact that IT teams are now having to also work remotely to provide secure access for employees.
Cybercriminals are taking full advantage of this scenario. According to a survey commissioned by Barracuda and conducted by Censuswide from 1000 business decision-makers in the US, UK, France and Germany, 51% of them have seen an increase in email phishing attacks since shifting to a remote working model. 51% also feel their workforce is not proficient or adequately trained in cyber risks associated with remote working.
While the figures do not represent companies in the ASEAN region, the sentiments among ASEAN organisations would likely be similar as well. Businesses are finding it difficult to manage and protect remote working employees. Supposedly a remote employee is infected with ransomware, companies have to mitigate the problem swiftly so it would not affect the rest of their operations as well as employees.
Many of these issues highlight the critical importance of having robust backup that companies can fall back on when the worst does happen. It not only allows you to avoid paying huge ransomware fees but also gives you the peace of mind that your business data is always available to you, ensuring business continuity.
Barracuda Backup allows you to minimise downtime and prevent data loss for your office and remote employees. Be it user error, malicious deletion or cyberattacks, your data is protected wherever it resides, including files located on physical devices, virtual environments or the public cloud, Office 365 or SQL data. Backed up data can be replicated to the offsite location of your choice, including to secure Barracuda cloud storage, another physical location, or AWS.
To provide further details on ways that you can effectively protect your remote workforce, Barracuda will be organising a webinar on the 9th of June 2020. In the webinar, Barracuda experts will be talking about the issues concerning remote workers and how businesses can rely on cloud backup during these extraordinary times.
Click here to join the webinar.