Acronis announced new Acronis Data Cloud integration with Autotask Professional Services Automation (PSA) software. The integration allows service providers to operate their own uniquely packaged data protection services directly from the Autotask console.
Connecting to Autotask from the Acronis Data Cloud management console, service providers can automate the following:
Creation of tickets in Autotask based on the Acronis Data Cloud service alerts
Provisioning and billing for data protection services
Setting quotas for customers in Acronis Data Cloud based on Autotask service plans
"Our philosophy is to make it easy for customers to buy the award-winning Acronis Data Protection services. We've built the most innovative cloud-based hybrid data protection platform specifically for service providers and now we're making it easy for them to buy and use it. In just a few clicks, service providers can integrate our services into Autotask and start selling today, without any upfront investment," said John Zanni, President of Acronis.
Currently, Autotask integration is supporting Acronis Backup Cloud; the world's most complete Backup-as-a-Service solution supporting more than 20 types of virtual, physical, and cloud environments while Acronis Disaster Recovery Cloud, Acronis Files Cloud, and other Acronis Data Cloud services will be added in the coming months. The recent announcement of Autotask's merger does not change Acronis' commitment to supporting Autotask users. Acronis and Autotask will continue to be the winning formula for service providers wanting to provide the most innovative, easy, and complete data protection services to their customers.
"Data is one of the most valuable business assets and the need to protect it from accidental and malicious threats with an easy and reliable cloud backup solution is critical," said Len DiCostanzo, SVP, Channel Development, Autotask. "Acronis Data Cloud integration will help Autotask users to offer the much-needed data protection service, allowing service providers to extend their managed services bundles profitably."