Gary Lim, Director, Systems Engineering, Commvault
Data&StorageAsean: Why is managing data through its life-cycle becoming so important?
Gary Lim: Over the last decade, the role and importance of data has changed drastically – driven by the reliance that businesses place on data. Even the modes of communication have changed - no longer are customers interacting with businesses with paper, pens and faxes - even emails between companies are slowly becoming a thing of the past. With the explosion of data as the lifeblood running through businesses, managing data through its complete life-cycle is crucial. It starts with knowing where your data lives, to protecting and securing and recovering data, and overseeing its safe deletion at the end of its life-cycle. Businesses are also taking the steps towards big data analytics to better interact with their customers and drive efficiencies within their organisation.
The first step is for all businesses is to first know their data. By fully understanding their data and where it lives, be it stored on-premises or on the cloud, this helps businesses ensure sound data protection strategies, assessments on what data assets are at risk, notification process, and what, if any, remediation plan needs to be followed.
Availability of data is also crucial. Whether it be live or backup, data should be available instantly to a user or application – without over reliance on human intervention to handle restores, without impacting productivity or profitability. Managing data correctly can be highly rewarding - from productivity improvements of up to 33 percent in the process.
Finally, activating data and ensuring data is available should data breaches occur is important. Backup and recovery remains an incredibly rich source of historical information that not only spans all data sets – but helps companies to build and achieve greater business success. Seeing data through the complete life-cycle is the solution to enable organisations to protect, regulate and manage the data’s entire journey in order to achieve business advantage.
Data&StorageAsean: Is the term data life-cycle management just a glorified name for archiving?
Gary Lim: There are clear differences to data management life-cycle management and archival of data.
Data life-cycle management is a complete approach for business success, from developing a comprehensive data management strategy, knowing where your data lives to ensuring a partnership with the right provider to recover data in the unexpected event of data breaches and outages.
With data life-cycle management, data managers not only handle the storage of their data, but also manages automation of the data’s lifespan through data policies and guidelines to effectively see through the data’s creation to its deletion. Keeping data beyond its intended lifespan may not necessarily be good as it increases the risk exposure to businesses.
On the other hand, archival of data is just a tactical approach to managing storage costs by moving older data that are no longer actively accessed to lower-cost long-term storage medium for future reference.
It is crucial to establish a holistic data governance strategy and more. Data management through the life-cycle provides companies with a unified overview of data across all premises in order to be secure and prepare businesses to be ready when the next attack occurs.
Data&StorageAsean: With cloud, mobility and data driven business, are the challenges of data life-cycle management becoming more complex?
Gary Lim: Data life-cycle management is indeed becoming more complex, with data managers finding themselves preoccupied with several imperatives ranging from implementing security measures in a bid to protect against ransomware, ensuring data sovereignty and data availability among other factors.
With data being stored offsite on cloud servers, data security is becoming more of a concern. Many times, organisations don’t realise that their data are stored offshore, and the location the data resides must abide to the country’s laws. With recent implementation of various regulatory measures, for instance, companies are racing to keep pace. Global regulations, such as EU’s General Data Protection Regulation, now expand territorial reach. New cybersecurity laws, with the latest being Singapore’s own proposed Cybersecurity Bill, also affects data management strategies.
As a result of new government regulations, one of the challenges that organisations now face is that they must know their data to effectively regulate them. With their data in the cloud, they need to understand the fundamentals – such as knowing where their data is located, how it is stored, as well as the level of classification.
At the same time, with increasing cyberthreats looming, data managers need to ensure security and recoverability of the data. It is important for organization to have a comprehensive strategy to protect and ensure availability of the data in the midst of critical system failure or cyberattacks.
Data&StorageAsean: With the amount of data we now create, how do businesses decide which data to manage?
Gary Lim: With the world generating 2.5 quintillion bytes of data and 90% of it being generated in the past two years, there is a greater need than ever to identify valuable data that helps enterprises to attain true innovation, and achieve competitive advantage to stay ahead of the curve.
As such, all data needs to be managed through the complete life-cycle. By fully identifying and understanding data, determining its value and where it lives, this helps businesses ensure sound data protection strategies, assessments on what data assets are at risk, notification process, and what, if any, remediation plan needs to be followed.
As an added incentive, organizations that are able to analyse all relevant data and deliver actionable information will achieve an extra $430 billion in productivity benefits than their less analytically oriented peers by 2020, according to IDC.
Data&StorageAsean: Is there anything unique about your Data Life-cycle Management solutions?
Gary Lim: Commvault is most well-known for its backup and recovery solutions, being the leader in Gartner's Magic Quadrant for Backup and Recovery Solutions for the 7th straight year. The company however offers more than just backup and recovery solutions –– we help organisations make complex tasks simple and help organizations get greater value from their data for improved business insights and faster decision making, be it in hybrid IT environments or cloud-only environments. Unlike many, we achieved this through a single platform, allowing companies to stay focused on their business objectives, driving values and business insights out of their data.
Built on the Commvault Data Platform, Commvault initiates data management evolution with one platform for all data. The virtual repository provides access to both “live” production and historical copies of data (such as backups, archives and email journals), which can be used to index, view, share and synchronize live and historical copies of data, including cloud-resident SaaS applications. With simple and easy-to-use platform offered through a comprehensive UX, as well as competitive and flexible pricing models, the solution sees an adoption by companies of all sizes, in all industries. For solutions deployed on premise, it is also adopted across mobile platforms, to and from the cloud, as well as provided as-a-service.