A regional surprise of enterprise mobility usage in Asia Pacific and Japan (APJ) shows Bring Your Own Device (BYOD) taking a backseat to mobile apps as the area of highest priority. According to the TechInsights Report: Enterprise Mobility–It’s All About the Apps commissioned by CA Technologies
China has the highest (95%) number of enterprises with an enterprise mobility strategy in place or plan to have one implemented within a year. A huge gap compared to the APJ average of 68%.
Respondents claim an 18 to 24% improvement in business in the form of increased revenue, faster time-to-market, improved competitive positioning, enhanced customer experience, better employee productivity and lower costs.
The report says external customer initiatives are outpacing internal BYOD projects on IT priority lists with customer-facing mobile initiatives seen as business-critical and need to be addressed with the same sense of urgency as internal efforts. Customer-facing initiatives are a means to better address customer demands and improve the customer experience and satisfaction overall.
The study surveyed 1,300 senior IT leaders worldwide and shows that while the benefits of mobility are well understood, concerns over security and privacy, multiple platform support, budget constraints and lack of appropriately skilled personnel are seen as the biggest obstacles to mobility adoption.
“The potential of not complying with key regulations, inadvertent dissemination of corporate information, or negatively impacting brand reputation because of a poor mobile application shopping experience, are just a few examples of risks faced by organizations that do not have an enterprise-wide mobility strategy,” said Vic Mankotia, vice president, Solution Strategy, APJ, CA Technologies.
Security and privacy remains important but not just for securing devices but apps as well. Chinese respondents have the highest security concerns with 49%. On average one third of respondents see security and privacy as their number one challenge.