Jabil supplies electronic manufacturing services (EMS) to global brand customers worldwide. By having facilities across multiple locations worldwide, it is able to capitalize on resources available from various parts of the world and be close to customers and suppliers, enabling it to react to, if not be head of, market dynamics. With facilities in 24 countries and 112 locations, ensuring information and communication is available on-demand is one of the core challenges of Jabil’s IT team. The company recently signed a seven-year contract with BT Global Services for the outsourcing of managed network services, including wide area and local area networks, mobility, security, voice, and telephony infrastructure and collaboration services.
Gary Cantrell, CIO at Jabil, stated: “Many of the world’s top brands trust Jabil to provide efficient, affordable and secure services. We expect the same from our networking and communications partner, which is one of the reasons we chose BT. They have the agility and scalability to support our rapidly growing business in regions like Asia with their large footprint and depth of professional services. BT also has the familiarity and expertise to support global manufacturing operations.”
Under the terms of the contract, Jabil will leverage the BT Connect portfolio of network services to standardize its global architecture across 25 countries and 112 locations, spanning the US, Latin America, Asia, Europe, Middle East and Africa. Jabil will also use BT One products and services to create a unified communications ecosystem for better global collaboration among its 175,000 employees as well as with customers and suppliers. BT Assure services will add gateway security and resilience around the world, protecting the Jabil brand, employees and their customers. In addition, BT will help deliver on Jabil’s architectural vision for consolidation of suppliers, reduced complexities and consistency of service model to streamline operational processes and achieve cost reduction targets.
Luis Alvarez, CEO of BT Global Services, said: “Jabil faces opportunities and challenges similar to those of other global companies. It needs to contain costs just as it requires a flexible, scalable and secure communication network that enables employees, customers and partners to work better together. BT has deep expertise in the global manufacturing sector and understands how to connect and manage critical communications in a secure environment. We are very proud to be able to put this expertise at the service of company such as Jabil.”